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CME by the Bay "How To"s & FAQs

View CME Content:

To view all content (CME lectures and bonus recorded content), simply follow these steps:

  1. Visit
  2. Log In using your OPSC credentials (username and password).  If you are not already logged in, you will be prompted to do so.
  3. Select the program you wish to view


How long do I have to view the content for credit?

You will have until November 10th to view the courses and claim credit for this program.


DO I have to watch the entire CME program at once?

You do not and, with 21 hours of lecture material, we do not expect you to.  The system will remember where you left off and, each time you return to the platform, you can pick up from that point.


How do I claim CME credit?

Once you have watched the presentations and completed the evaluations (remember: the platform calls them "quizzes"), fill out and submit the Attestation Form/Survey at the end. 

  • Quizzes can be found in the Course Checklist tab on any lecture, as part of the top left set of tabs. 
  • The Attestation Form/Survey is also located in the Course Checklist tab, at the bottom of the list, but will not be available until all courses are viewed and all quizzes have been submitted.
  • Be sure to click on the Submit button after completing the final survey as your attestation is not recorded until you do so.

With successful submission of the Attestation form, your CME certificate will automatically be issued and will be posted in our online learning platform under "My Course Certificates".


When will credits be reported to the AOA?

All credits for physicians completing the course will be reported in late November 2020.  If you need your credits for license renewal before the end of November, you may use the certificate issued to you upon completion.  Simply include a copy of the certificate with your renewal paperwork.  It does not need to appear on your AOA transcript to be accepted by the OMBC.


Do I need to complete the Session Evaluations?

Yes.  There is a short, 3-question "quiz" for each lecture that serves as an evaluation for that lecture.  You must complete one for each lecture before the platform will allow you to fill out and submit the course evaluation and attestation of hours.


How do I report a problem or submit a complaint?

Should you have any issues with any portion of the CME program, bonus materials, or just have questions or concerns about the program, please reach out to Melissa Leal, OPSC's Meetings Coordinator, at so that we may find the best solution to your issues or concerns.

For technical assistance with our online learning platform, please contact Freestone's Help Desk at or by phone at 1-866-702-3278.  Live assistance is available Monday through Friday, 8:00 am to 8:00 pm Eastern.  Their technical team will respond to inquiries outside operating hours within approximately 24 hours.


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